Privacy Policy
Inner Wellness Hypnotherapy
Website: innerwellnesshypnotherapy.co.uk
Email: support@innerwellnesshypnotherapy.co.uk
Last Updated: 17 August 2026
Inner Wellness Hypnotherapy respects your privacy and is committed to protecting your personal information.This Privacy Policy explains what information we may collect, why we collect it, how we use it, how we protect it and what rights you have under applicable UK data protection law.
1. Who We Are
For the purposes of applicable data protection legislation, Inner Wellness Hypnotherapy is responsible for determining how and why your personal information is processed. Contact: support@innerwellnesshypnotherapy.co.uk
2. Information We May Collect
Depending on how you interact with us, we may collect:
Contact Information
Name:
Email address:
Telephone number:
Address or general location where required for providing our services:
Booking Information:
Appointment date and time:
Booking history:
Payment and transaction information.
Cancellation or rescheduling information.
Information You Provide About Your Wellbeing.
When you enquire about or receive hypnotherapy services, you may choose or be asked to provide information relating to your wellbeing, circumstances, goals or health. This may include information relating to physical or mental health. Health information is treated as special category personal data under the UK GDPR and requires additional safeguards. We aim to collect only information that is relevant and necessary for the services being provided.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries.
Arrange and manage appointments.
Provide hypnotherapy services.
Communicate with you about your appointments.
Process payments.
Manage cancellations and rescheduling.
Maintain appropriate business and service records.
Respond to complaints.
Improve our website and services.
Meet legal and regulatory obligations.
Protect the safety and security of our clients, staff and business.
We will not use your personal information for purposes that are incompatible with the purposes explained in this Privacy Policy unless permitted or required by law.
4. Lawful Basis for Processing
Depending on the circumstances, we may process personal information where it is necessary to:
Take steps at your request before entering into a contract
Perform a contract with you
Comply with a legal obligation
Pursue legitimate interests, where those interests are not overridden by your rights
Obtain your consent where consent is appropriate or legally required
Where we process health information or other special category data, an additional condition under applicable data protection law is required. Where appropriate, this may include explicit consent or another legally available condition.
5. Information You Choose to Provide
You should only provide information that is relevant to your enquiry, appointment or treatment.
Please do not send unnecessary medical or highly sensitive information through general website contact forms.
Where health information is required for providing a service, we will take appropriate steps to protect it.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Destruction
Misuse
Unauthorised disclosure
Unauthorised alteration
Because health information can be particularly sensitive, appropriate security measures will be applied to information processed for the provision of our services.
7. Who We Share Information With
We do not sell your personal information.
Where necessary to operate our business and provide services, information may be shared with trusted service providers such as:
Booking and appointment systems
Payment providers
Website and hosting providers
Email and communication providers
IT and security providers
Professional advisers
Legal, regulatory or governmental authorities where required by law
Third-party providers are expected to handle personal information in accordance with applicable data protection requirements.
8. Payment Information
Where payments are processed through a third-party payment provider, your payment details may be processed directly by that provider.
We do not intend to store full payment card details on our own systems unless this is specifically necessary and legally permitted.
You should review the privacy policy of the payment provider used for your transaction.
9. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
Make the website function correctly
Remember certain preferences
Understand how visitors use the website
Improve website performance
Support website security
Measure marketing or website activity where applicable
Where required by law, non-essential cookies will only be used with the appropriate consent.
You can manage cookie preferences through your browser and, where available, our website cookie settings.
10. Marketing Communications
We may contact you about our services where permitted by applicable law.
Where marketing consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting:
support@innerwellnesshypnotherapy.co.uk
11. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained may depend on:
The nature of the information
The services provided
Legal and regulatory requirements
Accounting and tax requirements
Complaints or disputes
Our legitimate business requirements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
12. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of your information
The right to request restriction of processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where processing is based on consent
Some rights are subject to legal exceptions or conditions.
To exercise your rights, contact:
support@innerwellnesshypnotherapy.co.uk
13. Withdrawing Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
If you withdraw consent that is necessary for providing a particular service, we may be unable to continue providing that service.
14. Data Breaches
If we become aware of a personal data breach, we will assess it and take appropriate action in accordance with applicable data protection law. Where legally required, we will notify the Information Commissioner's Office and/or affected individuals.
15. Children's Privacy
Our services are primarily intended for adults.
If we provide services to a person under 18, appropriate arrangements and consent requirements will apply depending on the circumstances. We do not knowingly collect children's personal information through the website for purposes unrelated to providing an appropriate service.
16. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policy of any external website you visit.
17. International Data Transfers
Some technology and service providers may process information outside the UK.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised "Last Updated" date.
19. Complaints
If you have concerns about how we handle your personal information, please contact us first:
Email: support@innerwellnesshypnotherapy.co.uk
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled in accordance with applicable data protection law.
20. Contact Us
Inner Wellness Hypnotherapy
Website: innerwellnesshypnotherapy.co.uk
Email: support@innerwellnesshypnotherapy.co.uk
Last Updated: 17 August 2026